Vinted Members Express Frustration About Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
It has advised users to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.